Support

Stuck, spotted a bug, or got an idea? Email hello@gettickover.com and we'll get back to you, usually within two working days.

Common questions

How do the colours work?

Tap a task's dot once for amber (on it), again for green (done), and a third time to go back to red. A task with steps takes its colour from them: one step on the go turns the task amber, and all steps green turns it green.

How do I move a task to another day?

On the calendar, hold a task and drag it onto another date. On a phone, hold the task's dot in the list under the calendar and drag it up onto the day.

Do I need an account?

No. You can use Tickover on one device without an account. Sign in if you want your lists on more than one device.

I didn't get my confirmation email

Check your spam or junk folder. If it isn't there, email us and we'll sort it.

How do I change the look?

Open Settings (the gear) and pick a paper or one of the bold looks.

How do I delete my account?

In the app, open Settings and choose Delete my account. It asks twice, then deletes your account, lists, boards and photos for good.

Purchases and refunds

Purchases are handled by Apple. To ask for a refund, go to reportaproblem.apple.com.